valero

Janet
No refund on Purchase

Feb 19 2012 12:08pm

Do Not purchase a Western Union from this store. We purchased a $50 Western Union card, got home and it wouldn't work. Called Western Union and they told me to take it back to the store where I purchased it because they did not scan it in correctly. I went back and they told me they could not refund my money. I had my receipt and the Asst Manager refused and told me they could not. I told them I don't go around giving gas stations $50 and I needed my money back for a product they produced incorrectly and they still refused and told me I have to call the Customer service line on the door. They are very rude and unconcerned and they don't give a crap about their customers. Now I have to spend the next who knows how many days or months of my life fighting with Velero to get my $50 bucks back. DON't Buy money orders or western union or any other gift cards of any kind at this store. If it's faulty they will not give you your money back!!!