citgo

1610 highway 31 n
prattville, al 36067
(334) 365-0138

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Type Price Thanks to Last Update Update
Regular $3.359 shelleydebudeyacuilra 30+ d ago
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Mid-grade $3.129 piffepsizab 30+ d ago
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Premium $3.639 piffepsizab 30+ d ago
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Diesel N/A 30+ d ago
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Recent User Review(s)

Mike
Rude Emplyee
Apr 12 2014 8:37pm
Dear sir,Tonight I went in to your store location at 1610 hwy 31 N. Prattville,Al 36067 (334-365-8829).We are reward members and have been doing business at this location for over 5 years.My wife and i decided to go pick up some ice cream tonight at around 9:30 pm central time.As i entered the store there were 2 employees.One was kneeling down doing something while the other was attending the register.The girl at the register gave me a weird look as i walked over to the cooler to get the ice cream.After getting what i needed i walked to the counter and placed the ice cream on the counter.The girl kinda snatched the ice cream and rang it up.She then set the product down way over on her side of the counter.She told me the price and i paid her.She gave me my change and and closed the register leaving my Ice cream on her side of the counter.I reached over and got it as i began to leave.She then yells at me "Are You Mad"!...As i walked out i said yes "you should hand the product near the person when they buy it"Evidently they both thought that was very funny because when i got in the car i glanced in and they were both giggling about what had happened.This transaction should all be on camera.I admit i grabbed the ice cream kinda hard but i feel i was justified for the way she was treating me and for how far she had place the product from me intentionally.I have never seen this girl before.I'm not saying she hasn't worked there for a while i just have never seen her.We are usually at home in bed by this time of night so i am not familiar with the late crew.I have know idea why she acted this way as i had said nothing to her in anyway to cause the way she acted.We do a lot of gas business with you and i am pretty upset about this.I don't know about you but i like to be treated like my business is appreciated not as if they are doing me a favor!At this point i'm not sure if i'll continue doing business with your company or not.I have been in sales and mgmt all my life and i would never put up with this kind of attitudes from my employee's.To say the lease I wasn't in the mood for the ice cream after this.My name is Michael Pippin and i confirm this is exactly the way this transpired to the best of my recollection.I have no reason to lie.I did not get the girls name but she was probably in her mid 30's with short brown or blond hair.I truly hope she isn't the manger at the store!She definitely doesn't deserve that position if any.Thank you for your time.

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Lastest Reviews
Aug 12 2017 3:40pm
Be prepared to walk a lot. The pumps never have paper for a receipt. You have to go inside for a reprint. Manger says its... read more

Aug 2 2017 7:23am
a couple of things 1st we stopped two times to have the chicken on Sat. both times it was like it was made ahead of time and then... read more

Jul 30 2017 9:02am
The employee I had my horrible experience with was Amanda Ouellette. She was the only employee there that was not doing her job.... read more

Jul 26 2017 3:44pm
There are cats at that gas station that have been there way longer than these people have owned the station(over 6 years) They... read more

Jul 24 2017 10:23am
The older man & white haired old lady should be fired!! They are so rude to there customers. I live a block from the store,... read more

Jul 22 2017 1:10pm
Charging taxes on groceries it's fuckin illegal in S. C.... read more

Jul 21 2017 9:09pm
My name is Reginald Primus CEO of Primus Mobile Detailing and Pressure Washing LLC. We service the Atlanta Metro Area and... read more

Jul 19 2017 5:40pm
This is a good gas station. The man who rang me up name says "Stan" on my receipt. He was great. I love my hat and... read more

Jul 14 2017 6:26am
The Shell station telephone number is 828-488-3993. 828-488-2183 is Mountain Energy Home Heating telephone number. Please update... read more

Jul 8 2017 6:14am
Why is this station so much higher than anyone else around the area?... read more

Jul 7 2017 9:22am
Place appears closed for remodeling. the pumps have state stickers saying "rejected" on them... read more

Jul 6 2017 9:06pm
The phone numbers listed online are not correct. Please post correct telephone number... read more

Jul 5 2017 12:15pm
I've had fraudulent credit card charges come from this place. Would like to know who owes or runs this place to see who they... read more

Jul 5 2017 11:15am
YES,THIS SHELL STATION IS STILL OVERCHARGING WHILE GAS PRICES ARE LOWER EVERYWHERE.THE OWNER IS A POS CROOK......SHUT THIS PLACE... read more

Jul 4 2017 7:18am
Thaks... read more

Jun 29 2017 2:20am
Very conveniently located and always get a quick service on the the way to work.... read more

Jun 29 2017 2:16am
Very conveniently located and always quick service... read more

Jun 29 2017 2:13am
Great service and the staffs were friendly. The place was clean too.... read more

Jun 28 2017 12:07pm
The females that work at this location are the rudest, they made me walk back and forth to my car 3 times because of a mistake... read more

Jun 27 2017 4:16am
glad that u keep your gas prices low for some of us that have to see their Dr. about 3 times a week. thank you for having a clean... read more

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