citgo

1610 highway 31 n
prattville, al 36067
(334) 365-0138

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Type Price Thanks to Last Update Update
Regular $3.359 shelleydebudeyacuilra 30+ d ago
Update 
Mid-grade $3.129 piffepsizab 30+ d ago
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Premium $3.639 piffepsizab 30+ d ago
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Diesel N/A 30+ d ago
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Recent User Review(s)

Mike
Rude Emplyee
Apr 12 2014 8:37pm
Dear sir,Tonight I went in to your store location at 1610 hwy 31 N. Prattville,Al 36067 (334-365-8829).We are reward members and have been doing business at this location for over 5 years.My wife and i decided to go pick up some ice cream tonight at around 9:30 pm central time.As i entered the store there were 2 employees.One was kneeling down doing something while the other was attending the register.The girl at the register gave me a weird look as i walked over to the cooler to get the ice cream.After getting what i needed i walked to the counter and placed the ice cream on the counter.The girl kinda snatched the ice cream and rang it up.She then set the product down way over on her side of the counter.She told me the price and i paid her.She gave me my change and and closed the register leaving my Ice cream on her side of the counter.I reached over and got it as i began to leave.She then yells at me "Are You Mad"!...As i walked out i said yes "you should hand the product near the person when they buy it"Evidently they both thought that was very funny because when i got in the car i glanced in and they were both giggling about what had happened.This transaction should all be on camera.I admit i grabbed the ice cream kinda hard but i feel i was justified for the way she was treating me and for how far she had place the product from me intentionally.I have never seen this girl before.I'm not saying she hasn't worked there for a while i just have never seen her.We are usually at home in bed by this time of night so i am not familiar with the late crew.I have know idea why she acted this way as i had said nothing to her in anyway to cause the way she acted.We do a lot of gas business with you and i am pretty upset about this.I don't know about you but i like to be treated like my business is appreciated not as if they are doing me a favor!At this point i'm not sure if i'll continue doing business with your company or not.I have been in sales and mgmt all my life and i would never put up with this kind of attitudes from my employee's.To say the lease I wasn't in the mood for the ice cream after this.My name is Michael Pippin and i confirm this is exactly the way this transpired to the best of my recollection.I have no reason to lie.I did not get the girls name but she was probably in her mid 30's with short brown or blond hair.I truly hope she isn't the manger at the store!She definitely doesn't deserve that position if any.Thank you for your time.

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Lastest Reviews
Mar 22 2017 8:17pm
I love shopping at 278rock. I always find what I need and the staff is always helpful with a smile. The pizzas and breakfast... read more

Mar 12 2017 3:10pm
You guys have got to be the Best around, with what your faced with and the Professionalism and excellent service and attitude... read more

Mar 7 2017 11:29am
I stopped through your store on Saturday, March 4th between 2-3 p.m. to get gas at pump (we only buy gas at Shell stations by the... read more

Feb 20 2017 2:56pm
I don't appreciate your worker lying saying he was cussed when all I did was ask why after paying and standing at the pump 5... read more

Feb 6 2017 3:50pm
I stood in line on feb 4 at 9:30pm waiting to prepay for gas while there was 2 others behind me all getting aggravated because... read more

Feb 4 2017 8:31pm
hood river 97031 stret 12 was ther this morning two stupid duds refuse too put gas i my car biauce I cleand my wipers ther... read more

Feb 4 2017 2:13pm
Feb. 1, I pulled into your gas station to fill up. A guy in a truck was taking up BOTH pumps. I asked him if he could move his... read more

Feb 4 2017 4:05am
The overnight cashier is so rude and he put me in the middle of an altercation between himself and a customer. This is the second... read more

Jan 30 2017 12:22pm
The car wash at this station is TERRIBLE! It would be okay to knock off the mud BUT do not expect your vehicle to look clean.... read more

Jan 26 2017 2:49pm
The staff was super helpful and kind. ... read more

Jan 26 2017 10:43am
I experienced rude customer service here and I got approached by stranger men in the parking lot. Oh, I will never shop this gas... read more

Jan 21 2017 4:53pm
On Jan 19, 2017 I was getting some diesel gas in my gas containers. I filled them up and waited for my receipt. Had no paper so... read more

Jan 21 2017 7:12am
Car wash damage my truck... read more

Jan 18 2017 6:00pm
Don't go here. There are no prices on things. Then I almost got shot by the clerk for taking too long in the store until I... read more

Jan 10 2017 11:11am
It gas station is breaking the law by refusing to let emotional support services dog's in the store... read more

Jan 10 2017 9:24am
The customer service at this location is deplorable. The "store manager" Jessica, is COMPLETELY disrespectful and has... read more

Jan 10 2017 5:08am
I went to the gas station on 01/09/17. went up to the counter to pay for my soda. I had a gift card, which had a 1.81 cents left... read more

Wow
Dec 28 2016 7:09pm
Bunch of chapatly ass idiots... read more

Dec 14 2016 2:13pm
Terrible gas don't shop there for any reason ... read more

Dec 14 2016 7:08am
The guy that is employed there is incompetent. I prepaid for gas and when I got to the pump it didn't work. I go inside to... read more

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