citgo

1610 highway 31 n
prattville, al 36067
(334) 365-0138

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Type Price Thanks to Last Update Update
Regular $3.359 shelleydebudeyacuilra 30+ d ago
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Mid-grade $3.129 piffepsizab 30+ d ago
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Premium $3.639 piffepsizab 30+ d ago
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Diesel N/A 30+ d ago
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Recent User Review(s)

Mike
Rude Emplyee
Apr 12 2014 8:37pm
Dear sir,Tonight I went in to your store location at 1610 hwy 31 N. Prattville,Al 36067 (334-365-8829).We are reward members and have been doing business at this location for over 5 years.My wife and i decided to go pick up some ice cream tonight at around 9:30 pm central time.As i entered the store there were 2 employees.One was kneeling down doing something while the other was attending the register.The girl at the register gave me a weird look as i walked over to the cooler to get the ice cream.After getting what i needed i walked to the counter and placed the ice cream on the counter.The girl kinda snatched the ice cream and rang it up.She then set the product down way over on her side of the counter.She told me the price and i paid her.She gave me my change and and closed the register leaving my Ice cream on her side of the counter.I reached over and got it as i began to leave.She then yells at me "Are You Mad"!...As i walked out i said yes "you should hand the product near the person when they buy it"Evidently they both thought that was very funny because when i got in the car i glanced in and they were both giggling about what had happened.This transaction should all be on camera.I admit i grabbed the ice cream kinda hard but i feel i was justified for the way she was treating me and for how far she had place the product from me intentionally.I have never seen this girl before.I'm not saying she hasn't worked there for a while i just have never seen her.We are usually at home in bed by this time of night so i am not familiar with the late crew.I have know idea why she acted this way as i had said nothing to her in anyway to cause the way she acted.We do a lot of gas business with you and i am pretty upset about this.I don't know about you but i like to be treated like my business is appreciated not as if they are doing me a favor!At this point i'm not sure if i'll continue doing business with your company or not.I have been in sales and mgmt all my life and i would never put up with this kind of attitudes from my employee's.To say the lease I wasn't in the mood for the ice cream after this.My name is Michael Pippin and i confirm this is exactly the way this transpired to the best of my recollection.I have no reason to lie.I did not get the girls name but she was probably in her mid 30's with short brown or blond hair.I truly hope she isn't the manger at the store!She definitely doesn't deserve that position if any.Thank you for your time.

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Lastest Reviews
Apr 23 2015 2:07pm
Don't patronize this business! A recent bad experience here has me determined not to be a customer ever again. On April 10,... read more

Apr 23 2015 9:04am
I know Tom the owner for many years, and he has worked in all my cars for a long time. I have never had issues with him or his... read more

Apr 21 2015 12:43pm
SINCE WE ARE ONLY A YEAR OLD AND HAD TO LEARN AS WE WENT, I THINK WE HAVE DONE A GREAT JOB! MY STAFF IS FRIENDLY, AND HARD... read more

Apr 20 2015 11:15am
Nice place ... read more

Apr 20 2015 8:30am
The pumps are in bad shape read outs don't work and the service sucks Indian guys and they don't give a damn if you buy... read more

Apr 20 2015 5:24am
I had my card scammed at this location... read more

Apr 17 2015 2:35pm
This place has the worst customer service ever!!!! And they steal from consumers... I use to go there everyday for 9 years... read more

Apr 16 2015 7:35am
I have been trying to contact all these Shell gas stations in Covington, KY, but no one will answer these phone numbers given for... read more

Apr 16 2015 5:37am
Filled boat gas tank last Sum AM. made about 11/2 miles before motor quit, took boat to my boat service and founfdout the fuel... read more

Apr 15 2015 7:25pm
The attendant at 5:30 pm was unable to post a 'broken' sign on a pump that was on, but wouldn't accept a credit... read more

Apr 14 2015 4:52pm
The attendant Pat Rhode was too busy smoking with his friends outside to accept my card so I could pump my gas. I cancelled my... read more

Apr 14 2015 3:46pm
4/14/15 at aproximately 5:20-5:35
While one lady was waiting on line after line of customers, 2 ladies were having a very in... read more

Apr 13 2015 12:33pm
The pump doesn't show rewards except for Fred Meyer. The store attendant has no clue on how to enter Shell rewards. The... read more

Apr 13 2015 12:00pm
If this is the owner of the Chevron Ms. Brown please call me at 832-321-5927 regarding an issue... read more

Apr 10 2015 4:55pm
Today I was charged $2.00 for a 12 oz bottle of Pepsi. I won't be going back!... read more

Apr 10 2015 12:37pm
Great to work with, always polite and helpful.... read more

Apr 9 2015 5:05pm
Out of meatballs, my a$$! Called them and told them I was another store and needed to borrow a box of meatballs. Employee said... read more

Apr 9 2015 5:12am
Prepaid gas forgot to pump and returned to be told nothing could be done out my 20$ will never return to this station!!!!!!... read more

Apr 9 2015 2:33am
The gas station is fast trip 3 now. No more samrock. Call me 913 940 4565. I can change and update price ... read more

Apr 7 2015 2:39pm
Great service and even better Pizzia... read more

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